Psychological Capital in Practice: For Coaching and Growth Conversations

CPD courses for psychologists

In this talk, coaching psychologist Dr. Katie Crabtree introduces Psychological Capital (PsyCap) as a practical, evidence-informed framework for supporting growth, resilience, and performance in coaching and other helping conversations. Drawing on the HERO model — Hope, Efficacy, Resilience, and Optimism — participants will explore how these four psychological resources influence the way people respond to challenge, pursue goals, and sustain motivation. 

Through practical examples and reflective activities, the talk demonstrates how coaches and other helping professionals can identify opportunities to strengthen each element of the HERO model within everyday conversations. Participants will leave with practical approaches they can immediately apply to help individuals build psychological resources that support sustainable change and wellbeing.

Learning Outcomes

By the end of this talk, participants will be able to:

• Describe the four components of the HERO model of Psychological Capital.
• Identify opportunities to develop hope, efficacy, resilience, and optimism within coaching and other helping conversations.
• Apply practical coaching strategies to strengthen psychological capital in everyday practice.
• Describe how psychological capital can support wellbeing, performance, and goal attainment.
• Identify ways to integrate the HERO model into their own professional conversations.

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